CONGRATULATIONS to our Fisher House Military Scholarship winners for 2025: Jack Berrien, Jacob Bowser and Sarah Cordier! To see the complete list of 500 scholarship winners go to www.commissaries.com

If you are a VA health card holder and would like information on how to access the commissary to exercise your shopping benefit, contact the store secretary by e-mail or phone and she will be happy to get the program information to you. Contact Margo Tibbetts at margaret.tibbetts@deca.mil or 781-430-1900 x3004.

Welcome Veterans! Some important information for those who will be shopping with us: on your first visit your VA Health card must be credentialed to access the base. This is done at the Visitor Control Center, located at the Sartain Gate off the end of Hanscom Drive. If you are approaching via I-95 it will be the exit 46B for Rt. 2A West in Lexington. If you are approaching from I-495 take the exit for Rt 2 East which will bring you to Rt 2A East. Hanscom Drive is clearly marked. The Visitor Control Center is the building on the right as you take the sharp turn to enter the AFB.  

Visitor Center hours are Monday - Friday 0600 - 1600 and Saturday 0600-1400

We look forward to serving you!

Join our noble cause to serve the most deserving.

We are Hiring – Learn More!

https://www.usajobs.gov/Search?a=DD34

Commissary CLICK2GO:

Making the benefit more convenient for you!

You can now access the commissary click to go via the mobile app! The app can be found on the Apple App Store or Google Play!

Patrons using Commissary CLICK2GO, the Defense

Commissary Agency's online shopping and curbside pickup service, can now use

the MILITARY STAR card to purchase their groceries through the website:

https://shop.commissaries.com/

CLICK2GO is our online ordering and curbside service. Get the convenience of having your grocery ordered and ready for pickup at the time of your request!

Access this service anywhere you have internet access, including through your mobile device. Rewards Cards and Military Star Cards may also be used for this service. Place orders in four steps:

1. Create an account
2. Order online
3. Pick your time
4. Pay on line and pick up.

Learn how CLICK2GO works.

Create a CLICK2GO account.

To reach a CLICK2GO associate, call 757-215-7746

Orders may be placed at any time. Pick Up Sunday thru Saturday.

THANK YOU FOR SHOPPING AT YOUR PORTSMOUTH NNSY COMMISSARY

Military commissaries will remain open worldwide for a limited amount of time during a potential lapse in appropriation. Please see our news release section at corp.commissaries.com for additional information.

EXPANDED CLICK2GO OPERATING HOURS Tuesday – Sunday, 0900 -1800 hours.

WE ARE EXCITED TO ANNOUNCE OUR NEW ONLINE SHOPPING & CURBSIDE DELIVERY EXPERIENCE, CLICK2GO!

Access CLICK2GO from your computer/mobile device by logging into your shop.commissaries account. If you don’t already have an account you can register on the login page. $4.95 service fee has been waived until further notice. There is no minimum order size or minimum dollar amount required. Orders can be placed 24 hours a day, up to six days in advance of the desired pickup date. There is a minimum three hour lead-time from the time the order is submitted to the time of curbside pickup. For example, an order submitted at 8am can be picked up the same day as early as 11am. Orders placed after 11am will default to the next available pickup time.

Military Star Card

Military Star Card now accepted! Commissaries are accepting the Military Star Card as a form of payment. Customers can earn two points for every dollar when they use their Military Star card to purchase their groceries at the Commissary. Customers with questions about the card should contact the Military Star Card Customer Contact Center at 1-877-891-7827 or visit MyECP.com.

MyCommissary

Learn about the new MyCommissary customer portal, designed to simplify your online shopping experience!

New Survey Link

DeCA officially began the implementation of a New Survey Link at the bottom of all stores' receipts, worldwide. We want to hear from you!

Your Altus Commissary is NOW OPEN to DOD Civilian Employees!!

 The Pilot Program has been EXTENDED through December 31, 2025

Civilian employees can now shop at the Altus Commissary 

A CAC showing your DOD employee status is all you'll need to shop!

This temporary access does not include:

• DOD Civilian Employee Family Members
• Former or Retired DOD Civilian Employees (Contractors, not included)
• Purchase of tobacco or alcohol products
• Access Online Shopping (Commissary CLICK2GO)  

You can learn more at:

corp.commissaries.com/civilian-expansion

                      Commissary CLICK2GO Hours

The Altus Commissary is open: 

Sunday & Monday, 1000 am - 1800 pm

CLICK2GO hours are 1100 am -1700 pm, both days

(On Monday's) there will be limited Baggers

The Deli/Bakery will be OPEN on Monday:  1000 am - 1400 pm

The Sushi Bar is now OPEN on Monday: 1000 am - 1400 pm, they will take special orders 

Our Grab-n-Go will offer select Meats & Cheeses, Sandwiches, Wraps, Salads, etc. 

The Deli will have a display near the serving counter, of Fresh meals, Hot & Cold, to go!

Select prepared Sushi will also be offered!

Did you know there is an online survey at the end of your register receipt?

Log onto the site & give us your feedback. 

Altus would like to hear from you!  

JOIN OUR NOBLE CAUSE TO SERVE THE MOST DESERVING

•    WE ARE HIRING!
• LEARN MORE!
• HTTPS://WWW.USAJOBS.GOV

                                                      CLICK2GO

                 Altus AFB Commissary has timeslots for grocery orders

                              and pickups every day of the week!

               SUNDAY - SATURDAY, for your shopping conveniences!

                       CLICK2GO times are listed under store hours. 

     You can reach CLICK2GO Staff at: 580-481-1544 or 804-481-3819

                                     WE want to do your shopping for you!

Dear Patrons,

Due to the government shut down – We are conserving on our paper and plastic bags. 

We encourage the use of reusable bags for your convenience.

Also, Single Bag Only,

No single-item bagging,

Avoid use of bags if possible.

We really appreciate your patience and understanding.

We also have ready & available for purchase, a brand-new assortment of Dry and Frozen grocery bags on display for your convenience!

Thank you! Sincerely 

& thank you for shopping your Altus AFB Commissary!

Where we are,

PROUD.COMMITTED & MORE!

Limited Service on Mondays

Your Fairchild Commissary is now open 7 days a week. We are open on Mondays from 1100 to1700 with limited operations. Self-Check Out registers will be the Commissaries primary register to check out our patrons and deli/bakery/custom meat orders will be very limited.  As opposed to being closed it made sense to open the commissary for patrons to pick up items they need as opposed to having go somewhere else.

Store Brands

Our new commissary brands Freedom’s Choice, Home Base, and Top Care are on the shelves. Keep an eye out for these brands where you know you can save money on a quality product.

CLICK2GO

Click2Go has started!  Let your commissary team do your shopping for you!  It is as easy as - order online - choose your time - pick up curbside!  Fast and easy!  This is a great new way to shop and is just another way your commissary is working for you!  The web site is:  https://corp.commissaries.com/shopping/click-2-go .  The Commissary Click2Go number to call when you pick up your groceries is:  509-503-9335 x 3425.  For more information please visit:  https://corp.commissaries.com/how-CLICK2GO-works.

NUTRITIONAL LABELS

Keep an eye on the thumbs up nutritional labels we have throughout the store.  This shows that the item has been dietician approved.  Eat healthy!

Expanded Privilege 

Starting January 1, 2020 all SERVICE-CONNECTED DISABLED VETERANS, Purple Heart recipients, former prisoners of war and primary veteran caregivers will be eligible to shop at commissaries worldwide. For more information on this new program, go to www.militaryonesource.mil/expanding-access, or to determine eligibility, visit a local VA medical facility; call 1-877-222-VETS (8387), Monday through Friday from 8 a.m. until 8 p.m., or apply online at VA.gov.

COVID Information 

The Fairchild Commissary is currently in LOW (green) status.  Masks are NOT currently required by all visitors regardless of vaccination status. Please continue to practice social distancing. Patrons are able to bring and use re-usable shopping bags. Limits will remain on certain items until supply chains regain consumer demand fulfillments. Store hours and entrance policies are subject to change per guidance from installation in partnership with Defense Commissary Agency.

Military Star Card

Commissaries are accepting the Military Star Card as a form of payment. Customers can earn two points for every dollar when they use their Military Star card to purchase their groceries at the Commissary. Customers with questions about the card should contact the Military Star Card Customer Contact Center at 1-877-891-7827 or visit MyECP.com

Express Line Newsletter

If you would like to subscribe to Express Line, our monthly newsletter, please send an email to michael.caskey@deca.mil and include "Subscribe me to Express Line" in the subject line.

Survey

Your Fairchild Commissary would like to thank you for shopping with us and would like to know how your shopping experience was. Please visit https://mydeca.me/receipt

to take a brief survey. We strive to make your experience with us an enjoyable one and would appreciate your feedback.

PRICING PRACTICES' AT THE FAIRCHILD COMMISSARY:

The Commissary is an Appropriated Funds facility; it is a not-for-profit entity unlike retailers outside the gate or even the BX.  Goods are procured and purchased by the Defense Commissary Agency (DeCA) with DOD Appropriated Funds for resale to patrons.

While our customers can be assured that they are provided with the best overall prices in their shopping trips to our commissaries, when it comes to individual items each retailer may have a different cost from their suppliers. If we find that our cost does not allow us to be priced as competitively as we should be, or provide the savings we are committed to provide, our category teams will work diligently with our suppliers to negotiate the best cost possible. This might include running great promotions with deeply discounted prices. However, from time to time we may need to be priced slightly higher than a commercial store. At DeCA we are committed to provide the best overall savings to our customers that we can!

Patrons purchase products at cost + surcharge. Price changes are processed twice a month, on the 1st and 16th of each month. Surcharge is applied to the total value of each commissary purchase because the Congress has mandated collection of surcharge (currently 5 percent) to pay for commissary construction, equipment and maintenance. All surcharge dollars collected are returned to commissary patrons in the form of continually improved commissary facilities. The amount of surcharge applied to a commissary sale transaction is shown as "SCG" on your sales receipt.

“Give the Gift of Commissary Groceries.”

Commissary Gift Cards can be purchased online and inside the commissary at the customer service desk. Anyone can purchase these gift cards, but the recipients must be an authorized patron. You can select an “open value” card from as little as $5 to as much as $300 per card.

Special Orders.

Fill out the “Special Order” form on www.commissaries.com /shopping/special-orders for all your holiday and family gathering needs. Be sure to plan ahead to allow for shipment lead times on your favorite holiday products. Some restrictions may apply at overseas commissaries. Contact your store for specific availability.

Join our noble cause to serve the most deserving.

We are Hiring – Learn More!

Starting Jan. 1, 2020 all service-connected disabled veterans, Purple Heart recipients, former prisoners of war and primary veteran caregivers will be eligible to shop at commissaries worldwide. For more information on this new program, go to Commissary Shopping Eligibility | Commissaries. 

NUTRITION GUIDE PROGRAM

Start the New Year when you build your basket with us at your commissary. Look for the Dietitian Approved Thumb label when shopping at your commissary.

The Defense Commissary Agency (DeCA) urges military families to focus on the value of cooking and eating meals together which will, hopefully, establish home-cooking as a longstanding tradition. To read the rest of the story on the DeCA website, click here. To see both story and graphic on DVIDS, click here.

Use quick, economical, nutritious Thinking Outside the Box recipes and other commissary resources to make preparing meals at home quick and painless.

REWARD AND SPECIALS

We now accept the Military Star Card as a form of payment.

Gift Cards available in increments of $5.00-$300!  

DELI/BAKERY-- "We have an app for that"- Download the Commissary Deli app from any app store and place orders AHEAD of time! Pick up will be at Deli/Bakery counter and all products will need to be purchased at the registers.

New website replaces “commissaries.com

Commissary patrons will now see a faster path to virtual shopping as the Defense Commissary Agency (DeCA) announces “shop.commissaries.com,” as its go-to website for access to services like online ordering, payment and pickup. Shop.commissaries.com replaces “commissaries.com” as DeCA’s patron-facing online site, streamlining the customer experience and making it consistent with other grocery retailers. To read more, please visit:

 https://corp.commissaries.com/our-agency/newsroom/news-releases/quicker-access-benefit-deca-promotes-shopcommissariescom-go-site

Follow us on social media:

Facebook: https://www.facebook.com/photo?fbid=718906093604088&set=a.221848546643181  

Instagram: https://www.instagram.com/p/Cx0QVb4sqys/  

Twitter: https://twitter.com/YourCommissary/status/1708241593206014272/photo/1  

The following are authorized to shop at the commissary:

Active duty service members*

Guard and reserve members*

Military retirees*

Medal of honor recipients*

Disabled veterans*

*Authorized family members of the above

EXPANDED PATRONAGE :

ALL service-connected disabled veterans,

Purple Heart recipients,

former prisoners of war

And individuals approved and designated as the primary family caregivers of eligible veterans Under the department of veterans affairs Program of comprehensive assistance for family Caregivers.

Learn more about this program, or to determine eligibility, visit a local VA medical facility; call 1-877-222-VETS (8387), Monday through Friday from 8 a.m. until 8 p.m., Eastern time or apply online at VA.gov.

*********************************************************************************************************************************

-COMMISSARY CLICK2GO Making the benefit more convenient for you!

Let your commissary team do your shopping for you! It is as easy as – order online – choose your time – pick up curbside! Fast and easy!

https://corp.commissaries.com/shopping/click-2-go  For more information please visit: https://corp.commissaries.com/how-CLICK2GO-works

Commissary CLICK2GO number: 414-977-5338

*********************************************************************************************************************************** 

Join our noble cause to serve the most deserving.

We are Hiring – Learn More!

https://www.usajobs.gov/Search?a=DD34

JBA-Bolling Installation is on HPCON-ALPHA

Come on in and check out our new and improved Seafood Market!

Join our noble cause to serve the most deserving.

We are Hiring – Learn More!  https://www.usajobs.gov/Search?a=DD34

Store Brands

Check out DeCA's growing line of store brands and private label products.

Nutrition Guide Program 

Learn about the program helping you make healthy choices at the commissary.

Explore Your Benefit

Get more from your benefit:

• Register your Commissary Rewards Card to access thousands of digital coupons.
• Find patron resources, including online coupons and military life links.
• Review the biweekly featured items and sales flyer for discounted products.

Thank You

Thank you for shopping at your JBA-Bolling Commissary!

**************************************************************

Fort Knox Commissary CLICK2GO: 502-756-5006 

**************************************************************

                                           SHOP on line 

                                         at Click-2-Go

           https://corp.commissaries.com/shopping/click-2-go

Patrons using Commissary CLICK2GO, the Defense Commissary Agency's online shopping and curbside pickup service, can now use the MILITARY STAR card to purchase their groceries through the website: https://shop.commissaries.com/ 

Making the benefit more convenient for you! 

Let your commissary team do your shopping for you! It is easy as - order online - choose your time - pick up curbside! Fast and easy!

Commissary CLICK2GO is now right at your fingertips with their new MOBILE APP!

Start shopping now by downloading the app from:

App Store: https://apps.apple.com/us/app/commissary-click2go/id1605807066  

Google Play: https://play.google.com/store/apps/details?id=com.commissaryclick2go.commissaryclick2go.googleplay&hl=en_

• DeCA has made the shopping convenience even easier with its Commissary CLICK2GO mobile app. Customers can access DeCA’s Commissary CLICK2GO online payment, curbside pickup, digital coupons, the sales flyer, dietitian-approved recipes and much more. The mobile app is free for download through the Google Play and IOS app stores.

  Other savings opportunities include the following promotions:

• Commissary CLICK2GO is live!
• Online payment only. We accept: Visa, Discover, American Express & MasterCard
• The $4.95 service fee has been waived for all patrons
• No minimum order size or dollar amount required and customers can order 24/7 up to six days in advance

Benefits to using service:

• Solution for patrons who need assistance
• Assists patrons with staying on budget as customers can view estimated prices, the sales and promotion flyer, digital coupons, etc.
• Provides the utmost convenience:
  • Method of payment – online only
  • Offer substitutions for out of stock items. Customers can request: same brand different price, same size different brand, etc.
  • Commissary CLICK2GO displays item descriptions & ingredients
  • Customers can view their order history for ease in re-ordering desired products
  • Customers can avoid waiting in line at checkout
• Freshness of your grocery items:
  • Product is stored in appropriate containers (chill, freeze or ambient temperature) prior to picking up
  • Quality check is performed prior to your arrival
• Online grocery shopping encourages meal planning by allowing patrons to plan ahead
• Commissary CLICK2GO offers robust recipe features
   
  Commissary CLICK2GO 
   
  Making the benefit more convenient for you!
  Let your commissary team do your shopping for you! It is as easy as – order online – choose your time – pick up curbside! Fast and easy!
   
  https://corp.commissaries.com/shopping/click-2-go
   
  For more information please visit:
• https://corp.commissaries.com/how-CLICK2GO-works

          Commissary CLICK2GO FAQs

1. How do I find my Military DOD ID Number?

• Please visit https://corp.commissaries.com/CLICK2GO-Military-ID and follow the step by step instructions

1. How do I place a Commissary CLICK2GO order?

• Access CLICK2GO from your computer/mobile device by logging into your shop.commissaries account. If you don’t already have an account you can register on the login page.
• Choose your preferred commissary location
• Search for products by name or select the department and category links to browse our virtual aisles
• When you’re ready, choose your pickup time and complete checkout

1. What should I bring to pick up my order?

• Your military ID or authorized agent card is required
• Confirmation email

1. Do I pay for my order online or at the time of pickup?

• Payment is collected online. Your total payment may be slightly different (either higher or lower) than your estimated total shown online due to random weight items such as produce and meat. Additionally, DeCA's pricing policy, similar to that of retail grocery chains providing this service, is to charge you the item price in effect on the day and time of pickup.

1. What forms of payment do you accept?

• Debit, Visa, MasterCard, American Express and Discover
• We do NOT accept cash, check, EBT/WIC vouchers

1. Will I be charged a service fee when using Commissary CLICK2GO?

          The $4.95 service fee has been waived for all patrons. There is no minimum order size or minimum dollar amount required.

1. What is Commissary CLICK2GO’s operating hours? 

          Monday/Sunday 0800-1800, Tuesday/Wednesday/Thursday/Friday/Saturday 0800-1930 

          Orders can be placed 24 hours a day, up to six days in advance of the desired pickup date.

1.  How soon can I pick up my order?

          There is a minimum three-hour lead-time from the time the order is submitted to the time of curbside pickup.

1.  What happens if I am going to be late?

           If you are running late or will be unable to pick up your order altogether, contact your CLICK2GO commissary via email or phone. That information is located on         your confirmation email. The store will accommodate your schedule.

1. Should I tip the person handling my order when I pick up my groceries?

          No, Commissary CLICK2GO employees are not allowed to accept tips.

1. How do I cancel my Commissary CLICK2GO order?

          You can cancel an order up to 4.5 hours prior to your reserved pickup time.

          Log into shop. Commissaries account

1. Select “My Account” then select “My Orders.”
2. Select the order you want to cancel then scroll down and click "Cancel Order."
3. Select “Yes” to continue.
4. How Do I add notes to my order?

• To input notes for specific substitution requests or to add additional comments please select the grocery cart in the top right corner of the screen.
• Scroll down and select “View Full List.”
• From the drop-down arrow, select your substitution preference and provide any additional instructions in the “Add Notes” section.

1. How does Commissary CLICK2GO substitute out of stock items?

• You are able to make substitutions for all items or individual items in your order. You are also able to make specific substitution requests by adding notes to your order.
• We will substitute a like item in the closest size and price of the actual item ordered.
• If you do not approve of the substituted item, it can be deleted from your order at curbside.
• Most items sold in the commissary are available on CLICK2GO. If you know an item is sold in the store, but cannot find it on the website, ask for it in the comments box. And if that item is available, we will add it to you order.

1. Does Commissary CLICK2GO accept coupons?

• Yes, digital coupons on the DeCA Rewards Card. Paper coupons are not accepted at this time.
• For Rewards Card coupons to be applied to your order please clip the coupon before you add that desired item to your basket.
• Please add your Rewards Card number in the notes section

1. How do I return an item?

• Per our return policy, returns must be handled inside the commissary at customer service.

1. Can I use my personal reusable bags?

• Yes. If you would like us to use paper or reusable bags rather than plastic, please let us know by adding comments to your order.

Helpful Hints

• If you encounter website performance issues, please switch to a different browser to improve your Commissary CLICK2GO experience. Supporting browsers:
• Chrome, Edge, Firefox and Safari.

Fort Knox Commissary CLICK2GO number:  502-756-5006 X3425

Facebook: https://www.facebook.com/photo?fbid=519442156883817&set=a.221848546643181

Instagram: https://www.instagram.com/p/ClgyDd9M27_/ 

Twitter: https://twitter.com/YourCommissary/status/1597274172370976768/photo/1

Self-Service Bagging

A Self-Service Bagging Lane is now available at check stand # 1 for customers who prefer to bag their own groceries. Baggers for carry-out are available on request.

Organic Food Products

We carry many organic products throughout the Commissary. They are easily identified on store shelves by the small green signs displaying the organic seal of the USDA (United States Department of Agriculture). Find a wide variety of organic items ranging from organic milk, eggs, soups, yogurts, frozen veggies, cereals, frozen pizzas, enchiladas, shampoos, conditioners, and body lotions.

Gift Cards

We have Commissary Gift Cards available in denominations of your choosing and there are no added fees.

Commissary Savings

Additional savings are just a click away with the Commissary Rewards Card.

Guest Rules

================================================

• All Patron IDs will have to be visually manual validated.
• Veteran Service Fee will be applied to Commercial EFT transactions.
• Loyalty Card including Alternate ID will not be available.
• New Digital coupon clipping will not be available thru Customer Portal (eCom website)
• Existing clipped digital coupons will NOT be applied at POS.
• Paper Coupons will be processed at the POS.
• CSR's will not be able to scan receipt to process return.
• Manual Returns should be able to be credited back to debit/credit if lane is connected to Connected Payments
• Non receipted return over $5.00 amount will go on store gift card.

==================================================

How long does it take a store to restock its shelves based on product availability? 

Stores can restock overnight if the products are available in the CDCs and state-side storage facilities. We are monitoring our items sales daily and fully prepared to ship product if quantities run low prior to the next scheduled shipment.

How is the Commissary addressing replenishing stock?

The commissary management assures patrons shelves will continue to be stocked and product availability will be maintained and secured. Deliveries have been increased to the store to ensure product availability, particularly on items that are in high demand. From a product availability standpoint, the commissary is continually working with industry suppliers and installation senior leadership to support the needs of the Fort Knox community.

Express Line Newsletter

If you would like to be placed on our email contact list to receive information on events happening at Fort Knox Commissary. Email us at: deca.lee.store-ops-grp.list.websitez11fortknox@mail.mil and type 'subscribe' in the subject line.

Thank You

Thank you for making our commissary your primary grocery store. We are honored to support you and your family's grocery needs!